Question 1

What does Graft do?

Accepted Answer

We offer an AI Readiness Platform that helps organisations scan, score, and track their AI maturity, plus professional services to build and manage AI systems. If you have repetitive processes eating up your team's time, we help you identify and automate them.

Question 2

What industries do you work with?

Accepted Answer

Manufacturing, legal, e-commerce, financial services, healthcare, professional services, and more. We focus on business processes rather than specific industries, so if you have repetitive workflows, we can probably help.

Question 3

How is Graft different from other AI consultancies?

Accepted Answer

We combine a self-serve AI Readiness Platform with expert professional services. Start with a free scan to understand your AI maturity, then bring in our team when you need hands-on help. We deliver working systems, not strategy decks.

Question 4

How does the AI Readiness Scan work?

Accepted Answer

The scan is a guided conversation with our AI assistant. Rather than filling in a rigid questionnaire, you have a natural chat that draws out insights across processes, data, technology, culture, and more. You receive an AI readiness score with tailored recommendations.

Question 5

What's included in the free plan?

Accepted Answer

The Free plan includes up to 3 users, a guided AI conversation that assesses your readiness across core categories, a single organisation score, a static report, and 3 high-level recommendations. No credit card required.

Question 6

How do I upgrade from Free to Team?

Accepted Answer

You can upgrade at any time from your dashboard. The Team plan unlocks department-level scoring, industry benchmarks, quarterly re-scans, and integrations with Slack, Teams, and Zapier.

Question 7

Can I re-scan to track progress over time?

Accepted Answer

Yes. The Team and Organisation plans include quarterly re-scans so you can track your AI maturity over time, measure the impact of initiatives, and report progress to stakeholders.

Question 8

Why don't you list prices for professional services?

Accepted Answer

Every business has different requirements. We scope and quote each engagement based on your specific systems, data, and goals. This ensures you only pay for what you need. Get in touch for a tailored quote.

Question 9

What's the typical timeline for a project?

Accepted Answer

It depends on the service. An Opportunity Report takes 2-3 weeks. A Proof of Concept runs 4-6 weeks. Workflow automation typically takes 6-10 weeks. Custom development ranges from 8-16 weeks depending on complexity.

Question 10

Do we need technical expertise in-house?

Accepted Answer

No. We handle all the technical work. Your team provides domain expertise about your business processes and data. We bring the AI engineering. For ongoing projects, we also train your team so they're not dependent on us forever.

Question 11

What AI models and platforms do you use?

Accepted Answer

Whatever works best for your use case. We integrate with OpenAI, Anthropic, Google, Mistral, Meta's open-source models, and others. We're integrators, not model builders — we pick the right platform and wire it into your systems.

Question 12

How do you handle data security and privacy?

Accepted Answer

Seriously. Encryption at rest and in transit, strict access controls, full audit logging, and GDPR compliance as standard. If you need it, we can deploy AI systems entirely within your own infrastructure.

Question 13

Can you integrate with our existing systems?

Accepted Answer

Yes. CRMs, ERPs, databases, document management, communication tools. If your system has an API, we can connect to it. If it doesn't, we'll find another way.

Frequently Asked Questions

General

Product

Professional Services

Technical